noah brier on stuff


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Apr 21, 2013
@ 10:50 am
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Proactively delighting customers earns trust, which earns more business from those customers, even in new business arenas. Take a long-term view, and the interests of customers and shareholders align.

— Jeff Bezos is an impressive dude.

Amazon’s Letter To Shareholders Should Inspire Every Company In America - Business Insider

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