Android Handles Sharing Better than iOS -
I wrote a little post over on the Percolate blog about Android and how they handle sharing. A snippet:
Overall I’ve been very impressed, but the point of this isn’t to do a review of iOS versus Android (specifically 4.3 Jelly Bean). That seems useful to do at some point, but for now I want to talk about “intents”. This is the function that allows one application to pass you to another for a specific action. The place you see this most is in the share intent, which allows you to hit share in any application and have access to all the other apps you have installed that you might want to share that piece of content on.
This, for me, makes Android feel a lot more social than iOS, which requires each application to hard-code in their sharing functionality (except for the Facebook and Twitter integrations which happen at the app level). This is awesome both from a user experience standpoint (I don’t have to copy and paste anything) as well as a developer standpoint (if you’re building apps you don’t have to make decisions on which platforms to put in/leave out and you can easily register your app as a share service and make it available inside other apps).
Read the whole thing.
Can Wine Buy Happiness? -
Meant to post this last week, but didn’t get to it. Felix Salmon wrote a great post on how wine is one of the few things in the world you can buy for happiness. I’m fascinated by stuff like this:
The more you spend on a wine, the more you like it. It really doesn’t matter what the wine is at all. But when you’re primed to taste a wine which you know a bit about, including the fact that you spent a significant amount of money on, then you’ll find things in that bottle which you love. You can call this Emperor’s New Clothes syndrome if you want, but I like to think that there’s something real going on. After all, what you see on the label, including what you see on the price tag, is important information which can tell you a lot about what you’re drinking. And the key to any kind of connoisseurship is informed appreciation of something beautiful.
This is the messy part of branding. All those factors play into how we feel about brands, products, and just about everything else.
Critiquing the Stanford Prison Experiment (and Research In General) -
This critique of Zimbardo’s famous Stanford Prison Experiment is really fascinating. Basically the author, who writes intro to psychology textbooks, suggests that the experiment was flawed because it urged students to act in the way they thought typical guards and prisoners would act. Here’s an excerpt that captures it pretty well:
In a nutshell, here’s the criticism, somewhat simplified. Twenty-one boys (OK, young men) are asked to play a game of prisoners and guards. It’s 1971. There have recently been many news reports about prison riots and the brutality of guards. So, in this game, what are these young men supposed to do? Are they supposed to sit around talking pleasantly with one another about sports, girlfriends, movies, and such? No, of course not. This is a study of prisoners and guards, so their job clearly is to act like prisoners and guards—or, more accurately, to act out their stereotyped views of what prisoners and guards do. Surely, Professor Zimbardo, who is right there watching them (as the Prison Superintendent) would be disappointed if, instead, they had just sat around chatting pleasantly and having tea. Much research has shown that participants in psychological experiments are highly motivated to do what they believe the researchers want them to do. Any characteristics of an experiment that let research participants guess how the experimenters expect or want them to behave are referred to as demand characteristics. In any valid experiment it is essential to eliminate or at least minimize demand characteristics. In this experiment, the demands were everywhere.
I find stuff like this really interesting. I think most research is flawed in that it asks people questions they aren’t really prepared to answer and in turn forces them to come up with a conclusion. I thought about this a lot when I made Brand Tags and people were asking me to put up logos that no one had seen before so they could get feedback. I would always argue that this was measuring brand perception and if no one knew your brand they would just comment on your logo, which isn’t particularly helpful. Brands, ultimately, are the sum total of all the experiences one has and no one ever experiences one by just seeing a logo on a blank page. They hear about it, see it on a shelf next to another product, or any number of other contextual clues. Obviously this situation is pretty different, but I think it’s part of a very broad mistake research makes in not controlling for context (or lack thereof).
Unexpected Transmission -
This Ars Technica story of some malware that can transmit itself even when all the obvious transmission vehicles (power, Bluetooth, Wifi) has been removed is mind-boggling:
Ruiu said he arrived at the theory about badBIOS’s high-frequency networking capability after observing encrypted data packets being sent to and from an infected machine that had no obvious network connection with—but was in close proximity to—another badBIOS-infected computer. The packets were transmitted even when one of the machines had its Wi-Fi and Bluetooth cards removed. Ruiu also disconnected the machine’s power cord to rule out the possibility it was receiving signals over the electrical connection. Even then, forensic tools showed the packets continued to flow over the airgapped machine. Then, when Ruiu removed internal speaker and microphone connected to the airgapped machine, the packets suddenly stopped. With the speakers and mic intact, Ruiu said, the isolated computer seemed to be using the high-frequency connection to maintain the integrity of the badBIOS infection as he worked to dismantle software components the malware relied on.
The Government, Websites, and Infrastructure -
Last weekend I, like many others, read the New York Times story about the troubles with Healthcare.gov with great interest. The project was marred with things that any of us who have developed on the web have experienced working on a digital project with a launch date: Moving deadlines, late specs, different parties with different interests, and an ever-expanding scope.
The thing that was most surprising wasn’t that any of these things are at all odd, it was in fact how familiar they all sound. Take this, for instance:
Deadline after deadline was missed. The biggest contractor, CGI Federal, was awarded its $94 million contract in December 2011. But the government was so slow in issuing specifications that the firm did not start writing software code until this spring, according to people familiar with the process. As late as the last week of September, officials were still changing features of the Web site, HealthCare.gov, and debating whether consumers should be required to register and create password-protected accounts before they could shop for health plans.
The Other Side of In-Store Wifi -
Matthew Yglesias has a short little article about how J.C. Penny is killing wifi in their stores, one of the things Ron Johnson put in place during his very short tenure:
I can think of no better example of how Ron Johnson destroyed J.C. Penney than the company’s slightly ridiculous plan to offer free Wi-Fi in all its stores. That this was a bad idea is not the reason the store’s been struggling. But the fact that Johnson couldn’t see that this simply isn’t something his customers would have any real desire to take advantage of spoke volumes about the strategic errors happening in Penneyland.
I’m not sure this was such a stupid move by Johnson. Speaking to a guy at the American Marketing Association conference in New Orleans last week, he made the point that in many of these giant stores (he used to work at Target), the cell coverage is so bad that wifi is the only way to get coverage and potentially do something interesting with customers’ mobile phones in store. If we assume that mobile research will be an important part of buying in the future then it might turn out they’ll just have to go back and reinstall all that wifi anyway.
The Most Quoted Man in News -
I love this short New Yorker video about Greg Packer, a man who really loves to see his name in print.
Engineering Culture -
I’m incredibly proud of this blog post by James OB, one of the engineers at Percolate, about why he likes the engineering culture at the company. The whole thing is well worth a read, but I especially liked this bit:
The autonomy to solve a problem with the best technology available is a luxury for programmers. Most organizations I’ve been exposed to are encumbered, in varying degrees, by institutional favorites or “safe” bets without regard for the problem to be solved. Engineering at Percolate has so far been free of that trap, which results in a constantly engaging, productive mode of work.
Riding Through Mongolia -
My friend Philip James is riding his motorcycle around the world. He’s just passed through Mongolia and his account is amazing.
However, this is what I’m here for, and I weave my way slowly across the countryside. At times the going is fast, and I follow nomad tracks across the hillsides, at other’s it’s slow going as I navigate the bike over rocks, through sand, and deep mud. There are ancient valleys, mountain passes, and lots of rivers. Some have crude private bridges crossing them, other’s dilapidated bridges that have fallen into disrepair and seeming disuse. I either cross these at my own peril, or ride up and down the river bank looking for the widest and shallowest place to ride across. As I’m solo, I can’t take as many chances as groups can, and a spill in deep water would ruin all my gear, and maybe possibly even the bike’s engine. And so, when the river looks dicey, I stop, get off the bike, and wade across. My boots come up to nearly my knees, but the water typically washes over them. That’s fine, as I can easily ride through water two feet deep. Much higher and the wheels are fully submerged, and as the water comes over the seat, the air intake, exhaust and the bike’s main computer are all dangerously close to becoming submerged. With these crossings I spend much of the next week with sodden feet.
Setting the Stage for Innovation -
There is an interesting little article on innovation and Picasso over at Medium. Basically it suggests that radical innovation happens when the market is most receptive to it:
Sgourev’s analysis of Cubism suggests that having an exceptional idea isn’t enough: if it is to catch fire, the market conditions have to be right. That’s a question of luck and timing as much as it is of genius. The closest modern analogy to Picasso’s Paris is Silicon Valley in the early days of the dotcom boom, with art dealers as venture capitalists and entrepreneurs as artists.
This reminded me a lot of Duncan Watts’ research on influence on the web, where he concluded, “large scale changes in public opinion are not driven by highly influential people who influence everyone else, but rather by easily influenced people, influencing other easily influenced people.” In fact, Watts also used a fire to explain the dynamic in his conclusion:
Some forest fires, for examples, are many times larger than average; yet no-one would claim that the size of a forest fire can be in any way attributed to the exceptional properties of the spark that ignited it, or the size of the tree that was the first to burn. Major forest fires require a conspiracy of wind, temperature, low humidity, and combustible fuel that extends over large tracts of land. Just as for large cascades in social influence networks, when the right global combination of conditions exists, any spark will do; and when it does not, none will suffice.
The challenge, of course, as Watts points out in his research, is that consistently finding and predicting this environment is all but impossible. We may understand some of the factors, but the situation is just too complex to be anywhere near accurate. As much as we give credit to innovators who capture those radical moments, we also need to appreciate the role of luck in their success.